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FAQ

Welcome to our Pet Feedster and our FAQ’s list.
If you don’t find the answers you’re looking for, please don’t hesitate to call or email us with your question.

Power

Functionality

Size and Specs

How is the Pet Feedster unit powered?

You can plug the DC adapter unit into a 110 volt outlet or you can use 6 D batteries. With 6 D batteries you can get up to six months life span which also makes the Pet Feedster completely portable and is perfect for most travel needs.
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Will the Pet Feedster work on batteries?

Yes with 6 D batteries you can get up to six months life span which also makes the Pet Feedster completely portable and is perfect for most travel needs.  There is also an included DC adapter which can be plugged in. Batteries should be used as battery back in case of a power failure.
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What is the length of the power cord?

The power cord is UL listed and 68 inches in length.  It provides low voltage DC current which is safe around pets, pet owners and is also energy efficient.
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How long will the backup battery last if there’s a power outage?

The backup battery will last up to six months based on the battery life.
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Is the Pet Feedster hard to program?

As one of our top priorities the Pet Feedster was designed to be user friendly and is easy to program.
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How many meals will the unit dispense per day?

The Pet Feedster will dispense up to 5 times a day.
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What size and kind of food will the Pet Feedster Dispense?

The Pet Feedster has the widest food range of any automatic pet feeder on the market it will work with hard or most moist pet food (no other unit will work with moist food it’s nice to have the option) from 1/8 to 3/4 inch kibble. No canned or wet food.
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What size pets will the Pet Feedster work with?

Our product was designed to accommodate both larger pets and smaller pets. To add more room for eating the Pet Feedster has a concave face for large dogs. You should always test and make sure your pet can eat out of the bowl especially when it comes to young or very small pets or a pet that has special needs.
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How much food can be dispensed at one time?

The unit will dispense (depending on size of food) up to 6 cups and as low as a 1 tablespoon of kibble.
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Will the unit work with two pets?

This will depend on your pets but the unit can feed two pets provided they eat at the same time with the same amounts. The Pet Feedster has a large bowl.
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Will the unit sense or stop if food is left in the bowl.

The unit can not detect that food is left in the bowl. The Pet Feedster was designed to feed the amount that you desire and programmed the unit to dispense. You should keep an eye on the Pet Feedster it may need adjustment periodically and if you notice food being left over you may want to consult a veterinarian in case your pet has health issues.
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Will the unit crush food?

The Flex Feed Technology System has a great design. It does not crush food.
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Can you feed your pet randomly?

Yes you have the ability to feed at any time and at any amount. You can simply set the unit to start feeding once the unit has dispensed the amount you desire you can then stop the unit and it will return to its normal feeding program.
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How much food does the Pet Feedster hold?

It holds up to 10 pounds of food depending on type of food.
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What is the size of the Pet Feedster.

The unit is 171/2” high, 13” wide, 18” from front to back including food bowl.
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How much does the Pet Feedster weigh?

The unit weighs approximately 7 lbs when empty overall weight will depend on how much food you have in the unit and if you have water added to the ant stop water tray. The food storage can hold up to 10 lbs of pet food and the Ant Stop water tray can hold approx.  6 pounds of water, so full of food and water the unit can way approx. 23 lbs.
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How is the Pet Feedster ant proof?

Our patented ant stop water tray is removable and sits under the unit which stops ants from getting into the storage container.
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How often do I need to clean the Pet Feedster?

We recommend cleaning the parts that contact the food about every 4 months or sooner depending on the food used because oils and food particles can build up. We recommend cleaning the food bowl at the same frequency you would any other food bowl.
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